Where can I file a complaint against an airline?
Answer
The DOT Office of Aviation Consumer Protection reviews and responds to consumer complaints and promotes awareness and understanding of consumer rights through online consumer information and education.
To find information on flight delays and cancellations, bumping and oversales, lost, delayed or damaged baggage and other consumer issues, click here to go to the Aviation Consumer Protection website.
You can find the form to file a complaint at Air Travel Service Complaint | secure.dot.gov
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