Q. Complaint Against a Cruise Ship Company
The Federal Maritime Commission (FMC) has limited jurisdiction over cruise vessels and operators. Primarily, the Commission ensures that cruise line operators who are embarking passengers from a United States port have evidence of financial responsibility to indemnify passengers in the event of nonperformance or casualty. Passengers are not covered by the Commission's financial responsibility program if they did not embark from a United States Port. Relations between the cruise lines and their customers, however, are contractual matters governed by the terms of the passenger ticket.
For more information, please visit the web site of the Federal Maritime Commission.