Q. Customers Holding Tickets on Bankrupt Airlines

Answer

Information for consumers regarding recent airline service cessations is avaiable at http://airconsumer.ost.dot.gov/cessations.htm

Section 145 of the Aviation and Transportation Security Act (Public Law 107-71) expired in 2006. Since that time there has been no requirement for airlines to honor the tickets of another airline that ceases operations (although some air carriers do so voluntarily, usually with restrictions and/or a small fee). http://airconsumer.ost.dot.gov/rules/Section%20145Guidance2005June.pdf

You can contact the Office of the Secretary of Transportation’s Aviation Consumer Protection Division at: http://airconsumer.ost.dot.gov

  • Last Updated Dec 13, 2016
  • Views 4
  • Answered By David Martin

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