Q. Changes in airline price advertising

Answer

The Department of Transportation strongly disagrees with Spirit Airlines' mischaracterization of our full-fare advertising rule and, in fact, the carrier has been roundly criticized for its false statement by many, including the Business Travel Coalition and at least one Senator.  Air travelers have been paying these taxes all along, but they were rarely included in the advertised fare amount.  The purpose of our rule is to ensure that consumers are presented with full price information so that they can make reasonable and rational decisions based on the true cost of air travel.

Spirit's assertion that the rule requires airlines to hide taxes in the fare simply is not true.  The rule explicitly permits airlines to disclose the amount and nature of government taxes and fees on air travel, as long as the presentation is not deceptive, and the Department told Spirit and other carriers of this fact when it issued the rule.

Please be assured that the Department remains committed to protecting air travelers from unfair and deceptive practices.  

For more information about the new rules designed to protect airline passengers, click here.

  • Last Updated Dec 13, 2016
  • Views 4
  • Answered By David Martin

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