Q. How do I file a complaint against an airline for misleading advertising?


  • View the Office of Aviation Consumer webpage for rules, guidance, and enforcement orders regarding aviation advertising

  • View the news release announcing expanded passenger protections provided by the Department of Transportation (DOT)

Questions? Contact the Aviation Consumer Protection Division

  • Phone: (202) 366-2220

  • TTY/Assistive Device: (202) 366-0511

  • Business Hours: 8:30am-5:00pm EST, Monday through Friday

  • Mail:

Office of Aviation Enforcement and Proceedings
Aviation Consumer Protection Division
1200 New Jersey Ave, SE
Washington, DC 20590
United States

  • Last Updated Aug 02, 2017
  • Views 6
  • Answered By David Martin

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