Q. Is the letter I got about a vehicle recall from the National Highway Traffic Safety Administration (NHTSA) a scam?

What is this letter I got about a recall?


Verify if your vehicle has been recalled through the Safety Issues & Recalls webpage provided by the National Highway Traffic Safety Administration (NHTSA).

Lots of people have emailed about this misleading letter.  Several people attached scans of the letters in their email and we have forwarded them to the General Counsel of NHTSA.

Questions? Contact NHTSA

  • Email
  • NHTSA Regional Offices (located in the middle of the webpage)

  • Phone (toll-free):1-888-327-4236

    • Report suspected safety defects, vehicle equipment, and child safety seats 

    • Ask questions about air bags, highway safety, and how to use child safety seats

  • Phone (Washington, DC and foreign callers): (202) 366-0123

  • Phones are staffed Monday through Friday, 8 a.m to 10 p.m. EST

  • Automated systems are available 24/7

  • NHTSA website


  • Last Updated Aug 02, 2017
  • Views 3
  • Answered By David Martin

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