Q. How do I file a complaint against Greyhound Bus?
We only handle complaints related to safety, baggage, or discrimination issues.
Contact the Departmental Office of Civil Rights
TTY/Assistive Device: 202-366-9696
Department of Transportation
Departmental Office of Civil Rights
1200 New Jersey Ave, S.E.
Washington, DC 20590
Safely and Luggage
Contact the Federal Motor Carrier Safety Administration (FMCSA)
File a complain online
Refunds and Scheduling Issues
Contact Greyhound Customer Support
Contact the United Morotcoach Association for issues that cannot be resolved.
(Note: This private-sector site and/or company is not necessarily recommended, maintained, or endorsed by the US DOT or any US Government office. We offer this suggestion strictly as a convenience, should you be interested in exploring their services)
49 CFR 374: passenger carrier regulations