Q. Do airlines have to let passengers with a disability travel with service animals?
14 CFR 382.117 regulates air travel with service animals. The Federal Aviation Administration (FAA) enforces regulations on air travel with service animals.
Questions? Contact the FAA
You can review the documents from the 2008 rulemaking on Nondiscrimination on the Basis of Disability in Air Travel. The documents include letters for and against the ruling from the public.
In November 2016 a forum was held at the US Department of Transportation to discuss modifications to this regulation. The Office of Aviation Consumer Protection is considering a formal proposed rulemaking. If a proposed rulemaking is made public you can file your opinion on the changes.