Q. The ADA and Public Transportation


If you have questions or concerns regarding public transportation for persons with disabilities or would like to request the form to file a complaint, please contact the Federal Transit Administration (FTA) Office of Civil Rights by calling their toll-free Americans with Disabilities Act (ADA) Assistance Line at:

1-888-446-4511 [Voice]
1-800-877-8339 [TDD/FIRS]
E-mail:  FTA.ADAAssistance@dot.gov
Web form: http://ftawebprod.fta.dot.gov/ContactUsTool/Public/NewRequest.aspx

Assistance is also available at this toll number: 202-366-0153. The FTA ADA Officer of the Day will address your questions and concerns. If you require specific technical assistance, your call will be directed to the appropriate FTA program office.

For the Federal Transit Administration Americans with Disabilities Act (ADA) web pages please see: 


Title 49 Part 37 of the Code of Federal Regulations covers transportation service for individuals with disabilities. 

For disability discrimination resources, please visit the following web resource available from the Department of Education, accessible at: http://www2.ed.gov/about/offices/list/ocr/disabilityresources.html


  • Last Updated Sep 20, 2016
  • Views 13
  • Answered By David Martin

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