Q. Amtrak Complaint
You can report safety problems to the Federal Railroad Administration (FRA), but service problems should be referred to the railroad itself.
AmTrak contact information can be found here.
AmTrak Customer Service can be reached at 1-800-872-7245 or TDD/TTY 1-800-523-6590
AmTrak Police can be reached at 1-800-331-0008 or Txt-a-Tip to APD11 (27311)
You may also want to write to your elected federal representatives, as Amtrak receives federal funding. For contact information, please click here.